Business

Handling appeals and disagreements

• Explaining an AI Decision to the Person It Affected
• The Arbitration Log: What to Record When Reviewers Clash
• When Two Reviewers Disagree: A Tie-Breaking Rule for Scored Pairs
• How to Handle an Appeal of an AI-Assisted Decision
• Retention for the Arbitration Log: Who Reads a Clash
• Sampling the Arbitration Log: How Many Clashes to Read
• The Tie-Breaker's Third Option: When Reviewers Clash on a Fact
• When a Reviewer Disagrees with the Process Map
• When a Reviewer Overrides an AI Decision: Logging the Reason
• When the Classifier Is Right and the Reviewer Is Wrong
• When the Human Did the Task Differently: A Scoring Table
• When the Tie-Breaker Is a Model: Logging a Model-Assisted Call
• When Two Agents Disagree: Arbitration Rules
• Writing the Appeal Handling Script for an AI-Assisted Decision