Marketing

Handling a Sudden Spike in Spam Complaints

• How to Verify an Email Webhook Signature Before Trusting a Bounce
• Routing Inbox Messages to the Right Queue with Rules and a Model
• A Dead-Letter Queue for Agent Triggers
• How to Handle a Spam Complaint Spike
• Monitoring Email Sending with Logs and Alerts
• Postmortem for a Duplicate Agent Trigger
• Rotating Webhook Secrets Without Downtime: A Two-Secret Window
• Storing Agent Run Records in Postgres
• Using an AI Agent to Triage Bounce and Complaint Webhooks
• What Webhook Verification Costs in Latency and Compute
• When a Bounce Should Trigger a Human Review: A Decision Rule
• When a Webhook Fails: Alerting, Retry Queues and Dead Letters