Security

Human Oversight of Agents

• What the Agent Says When No Human Answers
• A Pre-Launch Review for a Coding Agent That Opens Pull Requests
• A Tabletop for a Runaway Agent: Walk the Trace Before It Exists
• Counting Rubber Stamps: Measuring the Yes Rate on Agent Approvals
• Designing the Approver Inbox Where One Yes Moves One Item
• Designing the Escalation Ladder Before the Fallback
• Drafting the Internal FAQ for a Model Change
• End User Consent for an Agent That Acts on Their Behalf
• Escalation Handoff to a Human: The Message the Queue Owner Opens
• Measuring the Yes Rate on Agent Approvals
• Proving an Approver Saw the Right Context Before Saying Yes
• Reading Parked Outcomes in Your Agent Logs
• Repair or Escalate: A Policy for Human Approvals on Failed Calls
• The No-Answer Timeout: Setting It Per Action, Not Per System
• What to Record When a Human Approves an Agent Action
• When a Fallback Should Always Escalate
• When the Model Is Confidently Wrong: A Support Decision Tree
• Writing the Approval Request a Human Can Actually Decide On
• Writing the Escalation Handoff From an AI Agent to a Human