A keyword tool will happily tell you that a query is "informational" and leave you there. That label does not tell you whether to write a definition, a list of options, a step-by-step guide or a full comparison page. Grow and Convert makes this point directly: two keywords can carry the same intent label and still need completely different page types, and treating all informational keywords the same produces generic beginner content when the searcher needed expert guidance (Grow and Convert).
The four buckets themselves are well established. Semrush lists informational, transactional, commercial and navigational as the main types, and notes that the kind of results that show up for a query tells you what the searcher wants and what your page needs to offer (Semrush keyword types). Backlinko frames the same idea as the purpose a person has when typing a query (Backlinko).
The decision rule that follows is simple: stop at the job, not the bucket. Ask what the searcher will do with the page in the next thirty seconds. If they will scan a set of options, you need a list. If they will weigh two things against each other, you need a comparison. If they will follow steps, you need a how-to. If they will act, you need a landing page with a clear next step.
This matters because Google's own guidance is that optimization decisions should be based first on what is best for visitors, who are the main consumers of the content (Google SEO Starter Guide). The page type is the most concrete expression of that: it is the shape of the answer.
| What the searcher will do next | Intent bucket | Page type | Example query | What the page must contain |
|---|---|---|---|---|
| Scan a set of options | Informational (broad) | List post | "customer referral program ideas" | Numbered ideas, one line of context each, no long preamble |
| Weigh two or more choices | Commercial investigation | Comparison | "Shopify vs WooCommerce" | Criteria table, tradeoffs, a recommendation for a stated use case |
| Follow steps to a result | Informational (procedural) | How-to | "how to set up a referral program" | Ordered steps, prerequisites, a check that it worked |
| Act now: buy, book, sign up, request a demo | Transactional | Landing page | "buy noise-canceling headphones" | Offer, proof, price or next step, one clear call to action |
| Reach a specific page or brand | Navigational | Homepage or brand page | "HubSpot login" | Fast path to the destination, correct indexing |
Siteimprove draws the same mapping for enterprise teams: a how-to search should point to an informational guide, a pricing or demo query signals transactional intent, and a branded search is usually navigational (Siteimprove).



