Customer discovery interviews
Founders
Customer discovery interviews
- How to Run Customer Discovery Interviews
- A Rubric for Scoring Interview Transcripts with a Model
- Customer Discovery Interviews That Avoid False Positives
- How to Blind-Code Interview Notes Before You Read Them
- What to Do with Interview Evidence You Decide to Discard
- When to Stop Interviewing: A Sample Size Rule of Thumb
- How to Blind-Code Transcripts Without Leaking Your Hypothesis
- How to Build a Discovery Dashboard Showing Disconfirming Evidence
- How to Keep an Interview Guide from Overfitting
- How to Recruit Interview Subjects Without Tainting the Sample
- How to Run a Second-Model Check on Interview Transcripts
- How to Sample Which Interview Transcripts Get Audited
- How to Write an Interview Guide That Leaves Room for Surprise